Contact Washington Night Tours
A question about a tour listed here, a correction, or a request to be considered? Write to us and a person will read it.
How to reach us
Email hello@washingtonnighttours.com. We answer in English, usually within two working days.
We are a booking guide, not a tour operator, so we cannot change, cancel or refund a booking. That goes to the operator through the site you booked on, whose contact details are on your confirmation. If you cannot find them, write to us and we will point you to the right place.
If your tour was cancelled or you missed it
A refund or a new date is the operator's to give. Your confirmation email carries their contact and your booking reference, which is the fastest route. Almost every tour listed here refunds in full if you cancel at least 24 hours before it starts; the one that does not says so on its card.
A coach that leaves without you is the usual problem, and several buses load on the same kerb after dark. If you were at the meeting point on time and nobody came, give the time and the exact spot where you waited when you write to the operator.
Corrections
If a fact here is wrong or out of date, tell us what and where. Meeting points move, fares change, and road closures and events change the routes. The fastest fix is usually a reader who has just been. Every page carries the date it was last checked.
Operators
If you run night tours in Washington and want a listing considered, send the product page. Placement is not for sale; how tours are chosen is set out in our affiliate disclosure.
The park service
National Mall and Memorial Parks
1100 Ohio Drive SW, Washington, DC 20242. Telephone 202-426-6841. The memorials are open to the public 24 hours a day, with rangers on duty from 9:30am to 10pm.
The National Park Service does not sell or answer for the tours listed here.
The tour operators
Each one answers for its own tours, prices and calendar. Book and ask on the operator's own page, which is what every booking link here goes to. Where each tour meets is on the meeting-points map.
Most questions are already answered in the FAQs. To compare tours, start with Washington Night Tours.